Shipping policy

 

At Radiant Stitch, we are committed to providing you with a seamless and reliable shopping experience. Please review our shipping policy to understand how we process and deliver your orders:

Order Processing Time for T-Shirts: All our products are made to order with meticulous care and attention. Please allow up to 7 business days for your order to be produced. This time is essential to ensure that each item meets our high-quality standards.

Order Processing Time for Sweatshirts: Please allow up to 5 - 10 business days for your order to be produced. Stone Colour takes 14 days to produce.

Order Processing Time for Caps: Please allow 5 - 7 business days for your order to be produced. 

Shipping Time: Once your order is crafted, it will be shipped promptly. Delivery times vary, and you can typically expect your package to arrive within 2-3 working days after the production process is complete.

Shipping Partners: We collaborate with trusted shipping partners to ensure the safe and timely delivery of your Radiant Stitch products. Our partners are selected to provide reliable service, and we continuously monitor their performance to maintain high standards.

Shipping Costs: Shipping costs are calculated based on your location and the weight of your order. You can view the shipping cost at the checkout before finalizing your purchase.

Order Tracking: For your convenience, we provide order tracking information once your package is dispatched. You will receive an email with tracking details, allowing you to monitor the progress of your delivery.

Order Changes and Cancellations: As we aim to process orders promptly, changes or cancellations are challenging once the production process has begun. If you have any concerns or requests, please contact us as soon as possible, and we will do our best to assist you.

Shipping Address: Please ensure that your shipping address is accurate and complete to prevent any delays or delivery issues. We are not responsible for orders shipped to incorrectly provided addresses.

Delivery Concerns: If you encounter any issues with the delivery of your order, please reach out to us at hello@radiantstitch.com. We are here to assist you and ensure that you receive your Radiant Stitch products with satisfaction.

Thank you for choosing Radiant Stitch. We appreciate your support and look forward to delivering positivity to your doorstep!